Apr 26, 2022
In this episode we'll
delve deeper into how to avoid toxic clients, or at least minimize
their toxicity as much as possible.
Check out the prior
episode for a full discussion of the key indicators of toxicity in
people.
Show
Notes
- Google "how to spot toxic people"
- A sample firm policy for accepting clients (i.e....
Apr 19, 2022
How much you enjoy
your law practice depends on who you allow to become your clients.
The key to avoiding bad clients is learning how to spot toxic
people. It's also important to have procedures in place to get rid
of toxic clients you already have. That's what we'll cover in
this episode.
Show
Notes
- Google "how to...
Apr 12, 2022
If you're serious
about managing a successful law practice, you should measure and
track your Net Promoter Score.
In this episode,
you'll learn what the NPS is, how it's calculated, and how it can
lead to you getting more great clients, and fewer bad ones.
Show
Notes
Apr 5, 2022
Business attorney
Andrew Legrand is planning to go rafting in the Grand Canyon for 21
days during September, and will be completely out of touch with his
law firm for a full month.
How can he be sure
that everything will continue to run smoothly while he's gone?
Listen and find out. (spoiler alert: he relies on...