Oct 30, 2018

Most lawyers are burned out juggling both the intense demands of a practicing law AND the administrative details in managing their business.

Mostly, they want help streamlining their operations and getting better clients to come through their door in a predictably steady flow.

I've created several programs that help...

Oct 23, 2018

Artificial intelligence and the rise of robot lawyers are interesting topics to talk about. But they're not helpful if you are looking for ways to improve your practice. Trying to "innovate" for the sake of innovation is dangerous at worst. And at best it's a waste of time.

You should focus on the nuts and bolts of...

Oct 16, 2018

The key to improving your law practice is to proceed deliberately. The tendency to rush is strong but must be suppressed.

Technology initiatives are particularly challenging because of the complexity and rapid change inherent in digital tools. But all the more reason to be deliberate and patient.

In all aspects of...

Oct 9, 2018

Lawyers must be trustworthy to succeed. And they must prove they're trustworthy because most people are wary of lawyers. Proving this online is hard, but not impossible.

It helps to understand the brutal truths about establishing trust—whether doing it online or in person.

Oct 2, 2018

We talked generally about systems in episode 8. This episode goes deeper into the types of systems law firms use, and how to document systems.

In law firms, there are two categories of systems: process systems and record-keeping systems.

Processes are the most valuable law firm systems because that's how the work gets...