Jun 25, 2019

In this episode Ernie talks with Diana Stepleton about chat services. Ruby Receptionists now offers web chat services that are similar to their phone receptionists. If you want higher conversion rates from your website visitors then you should consider using chat services.

Jun 18, 2019

If you have a website then you should understand some basics about what Google and other search engine companies need your website to convey. If you get the basics right then Google will treat you well. And if you are really savvy Google might even love your site in a way that gets you more business.

Jun 11, 2019

For your practice to run smoothly you need systems. But why is creating & documenting systems so difficult for lawyers? Listen and discover the “magic” process.

Below are links to resources or services that were discussed in this episode:

• The Power of a System, by John Fisher (downloadable PDF)
• Systems...

Jun 4, 2019

Managing documents is vital for lawyers, but today the documents are mostly digital. So you need a good system for doing this well.

Craig Bayer has helped hundreds of solo and small firm attorneys boost their efficiency by better managing their documents. In the past he also helped lawyers with practice management...